HIRING: Applications Support Specialist - Contract

HIRING:

APPLICATIONS SUPPORT SPECIALIST 

Driscoll's Information Technology Team 

Job Description:
Driscoll’s is the World’s leading provider of fresh berries with operations in 19 countries on 5 continents. For four generations and over 100 years, the Driscoll’s brand has been trusted and recognized for its superior quality. In the last 20 years Driscoll's has experienced significant operational and market growth doubling in size every five years. Headquartered on the beautiful Central Coast in Watsonville, California Driscoll's has operations in 18 countries on 5 continents. To fulfill their mission to continually delight berry consumers, Driscoll’s naturally breeds proprietary plant varieties that produce Only the Finest Berries® all over the world. 
Job Responsibilities: As an Application Support Engineer you will be responsible to support Driscoll’s business applications in Production environment with primary focus on DAX. Work with Application Support team, Test Engineers and clients to validate readiness of Build code deployment to Production. You also will be providing functional support, advice and coaching for business users of both, custom developed and third-party applications. 

Essential Experience:

- Technical support &/or Dynamics AX functionality support (AX2009 and higher) 
- Experience with Microsoft Windows Server platform, IIS, and Microsoft SQL Server database 

Responsibilities related to MS AX Dynamics Administration: 
• Work closely with the Business users on request to generate Reports, User Access Review and Security group changes.
• Configuring and maintaining Dynamics AX administrative tasks such as (user management, configuration, deployment)
• Technical responsibilities including multi-tiered application support, basic AD administration and overall environment responsibility in multi-instance AX environment
• Maintain and enforce security policies and procedures aligned with best practices for segregation of duties and lead other process improvement initiatives.
• Perform Microsoft Dynamics AX Compliance Center configuration, administration, and maintenance.
• Manage security in the Application Integration Framework as needed

Interpersonal Skills:
• Customer focused
• Works with support partners to provide 24x7 support and Level 3 escalation
• Strong Technical knowledge 
• Excellent verbal & written communication skills
• Ability to communicate with international customers (cultural awareness)

Qualifications:
• Bachelor’s degree in Computer Science, or Business, or equivalent work experience
• Must be familiar with standard concepts, practices, and procedure for supporting business application in a complex and dynamic operations environment.
• Knowledge of Microsoft Dynamics AX Products
• Knowledge of Microsoft Office, SharePoint, web-based application, handheld RF devices and remote connectivity software a plus.
• Experience in ERP support experience, especially with substantial financial knowledge.
• Excellent written and verbal communication and problem solving skills
• Excellent learning skills with the ability to quickly pick up new technologies
• Excellent communication skills, collaboration skills, self-motivation and must have a strong team spirit.
• Ideally a candidate will also have an understanding of business concepts e.g. A candidate would understand what is meant by “ensure users that can post invoices are not allowed to pay vendors”
• 3-5 years of experience as a Support Professional in IT field or as an IT Technical Consultant.

APPLY

Hiring: Director, Supply Chain Platform Development

HIRING:  

DIRECTOR, SUPPLY CHAIN PLATFORM DEVELOPMENT

About us: 

For four generations and over 100 years, the Driscoll’s brand has been trusted and recognized for its superior quality. Driscoll’s Supply Chain Operations are responsible for processes that link the World’s leading supplier of fresh berries from Grower to Customer. We strive to continually delight our Berry Consumers, while also delivering excellent customer service and cost efficient operations. Pursuing ways to strengthen and integrate these processes across, improves our ability to achieve strategic plans, and perform for the business each day. 

JOB SUMMARY:

Director, Supply Chain Platform Development is responsible for the development and implementation of ERP / WMS / TMS and Delight Platform (Traceability) systems solutions across the Supply Chain group that supports the Operational Excellence initiative. This senior management role provides leadership and technical expertise on business process and integration application design, process improvement, project management and the development of best practices relative to systems and business platforms that impact all areas of the business. This individual is responsible for learning and keeping abreast of emerging technologies, designing different capabilities to improve business performance, and driving the adoption of standardized solutions across multiple regions. The position provides leadership and support of all initiatives focused on improving supply chain practices and productivity including leadership of Business Project Management (BPM) professionals.

This Supply Chain leadership position requires the ability to manage multiple initiatives, facilitate positive and solution-oriented discussions with key stakeholders, understand supporting systems, and organizational and compliance requirements across multiple geographies. The development of strategy and enterprise-level impact programs is a key function. 

APPLY

QUALIFICATIONS:
• Bachelor’s degree in business or related field, graduate study a plus
• 12-15 years of relevant work experience with a proven ability to manage multiple project plans, timelines, and costs effectively, while ensuring strategic and business requirements are met
• Excellent process improvement and systems implementation skills
• Excellent project management capabilities
• Demonstrated success developing and managing a budget
• Knowledge of ERP platform development and management
• Demonstrated competence managing and leading others
• Experience with food traceability processes and procedures 
• Ability to negotiate, influence, and work with internal and external key stakeholders and manage multiple projects across the enterprise
• A solid understanding of and experience in supply chain systems implementations and a passion for driving company success through adoption of technology 
• Certification in Project Management preferred (PMP) desirable
• Bilingual (English/Spanish) fluency preferred
• Travel will be required (up to 50% domestic and international)
• Valid California Driver License required, as well as the ability to be covered under Company-sponsored vehicle insurance

RESPONSIBILITIES INCLUDE:
• Develop program strategy, supporting business case, and various enterprise high-level project plans
• Ensure integration of projects and adjust project scope, timing, and budget as needed based on business changes and needs
• Lead team in analysis and determination of business requirements, as well as manage the planning and execution of technology solutions and associated programs that achieve the business objectives to enhance customer satisfaction, optimize profitability, develop long-term customer loyalty
• Excellent organizational skills and project management capabilities - able to manage project plans, timelines, costs effectively, and ensures strategic and business requirements are met
• Working as part of a cross functional team to provide technical and functional leadership in support of Supply Chain Platform applications
• Participate in cross-functional design development and reviews
• Validate that the functional designs meet the overall business process integration requirements and are consistent with the conceptual design
• Work with the Business Project Managers to outline the tasks and deliverables required to drive out the full set of application requirements
• Troubleshoot problems associated with designing, implementing, leading, and completing projects, overcoming obstacles
• Prepare and present clear and concise oral and written communications
• Regular interaction with Business Partners to define application requirements on new and ongoing initiatives
• Lead and mentor team members
• Complete team deliverables related to design, configuration, test, and implementation
• Review detailed design specifications, test plans and user documentation for functional and technical completeness
• Establish and maintain contacts with internal and external stakeholders, to provide information, garner 
• acceptance and support of the project, and ensure that the project meets business needs

We have operations in 18 countries on 5 continents to ensure year round delivery of fresh berries to market. In the last 20 years Driscoll's has experienced significant operational and market growth doubling in size every five years.
Driscoll's values of Passion, Humility and Trustworthiness are core to the character of the company and how employees work and interact with each other, their customers, business partners and berry consumers. Driscoll's offers a broad range of competitive compensation and benefits packages supportive of a positive work/life balance including; healthcare benefits, 401K plans with matching contributions, tuition reimbursements, leadership training and wellness programs. 
Our Philanthropy matches employee donations and volunteer time to community projects and nonprofit organizations partnering with over 90 employee led community action projects in 2012. Driscoll’s unique company culture fosters innovation, excellence and collaboration as they continue to expand in others part of the world. 

This job description is intended to describe the general nature of the work performed by employees in this job. It is not an exhaustive list of all the job's responsibilities. At Driscoll’s, all of our jobs include broad responsibilities for continually improving the processes we use to develop our products.

APPLY NOW!

Christie Bower, Recruiter for Driscoll's

#careersatdriscolls

HIRING: Senior Project Manager - Contract

SENIOR IT PROJECT MANAGER – CONTRACT

To effectively manage and deliver projects 

in order to increase the operational performance 

of all Driscolls employees 

About Us:
Driscoll’s is the World’s leading provider of fresh berries with operations in 19 countries on 5 continents. For four generations and over 100 years, the Driscoll’s brand has been trusted and recognized for its superior quality. In the last 20 years Driscoll's has experienced significant operational and market growth doubling in size every five years. Headquartered on the beautiful Central Coast in Watsonville, California Driscoll's has operations in 18 countries on 5 continents. To fulfill their mission to continually delight berry consumers, Driscoll’s naturally breeds proprietary plant varieties that produce Only the Finest Berries® all over the world. .

About the Job:
The Senior IT Project Manager assumes responsibility for leading and managing IT-related projects and programs across the organization. This role will be part of the Driscoll’s Program Management Office (PMO) that supports the global enterprise in the planning & execution of the project portfolio. The Sr. IT Project Manager is accountable and responsible for developing & executing project plans for multiple, simultaneous mid to large scale projects during all phases of the project lifecycle and partnering with IT teams, Driscoll’s business units and vendors/partners to provide excellent service and deliver quality projects on-time and within budget.

JOB QUALIFICATIONS:
• Require a minimum of 10 years progressive experience in a project/program management role, preferably in a PMO environment, with a proven track record of delivering complex, larger scale, global technology projects on time and within budget
• Bachelor’s Degree in business, computer science or comparable field of study required
• PMP Certification required
• Experience implementing ERP systems (MS Dynamics AX strongly preferred) with an emphasis on Finance, Order to Cash, Supply Chain and BI Business functions
• Experience managing remote and geographically distributed project teams
• Strong analytical and problem solving skills with the ability to deal with ambiguity and lead through change
• Excellent interpersonal and communication skills (both written and verbal)
• Demonstrated ability to lead cross-functional teams to achieve project objectives and work collaboratively and cohesively in a team environment
• Ability to elicit cooperation from a wide variety of sources, including upper management, vendors, and other departments
• Ability to influence through a global, multi-site matrix organization is essential
• Extensive experience planning and managing projects within various SDLC methodologies i.e. Agile and Waterfall
• Extensive experience managing project budgets and managing and controlling project-related costs including budget variances. Knowledge of Earned Value Management a plus
• Experience in organizational change management and continuous process improvement
• Vendor Relationship Management experience, including the creation and execution of Requests for Proposal (RFP) and Statement of Work (SOW) agreements
• Extensive experience working with MS Project Professional and MS Enterprise Project Server (2010 preferred)
• Must be able to maintain a valid California Driver’s License with the ability to be insured under company-sponsored liability insurance plan
• A valid passport and the ability to travel internationally without restrictions is also required
• Domestic and international travel 15-20% of work time

RESPONSIBLITITES:
1) Responsible for delivering projects and programs that adhere to defined PMO processes and industry standard best practices.
2) Develop and manage project management plans, schedules and budgets and provide consistent and comprehensive project updates, ongoing cost analysis, risk and issue management and resolution.
3) Effectively direct, manage and control all project activities and deliverables, through all phases of the project lifecycle ensuring a successful delivery that is on time and within budget on all assigned projects.
4) Escalate functional, quality and timeline issues appropriately to ensure successful achievement of project goals and objectives.
5) Develop and maintain productive working relationships with external vendors, business partners and internal IT teams.
6) Coach and mentor project team members and partner across the organization to share lessons learned and best practices.
7) Manage, monitor and track project-related costs, including budget variances.
8) Keep project owners and sponsors well informed of progress, challenges, risks and issues. Analyze and present updates regarding project performance, risks, issues, mitigation plans and change requests.
9) Ensure timely and accurate communication with management and project team members throughout the life cycle of the project.
10) Prepare and/or present documentation to PMO and business stakeholders.
11) Ensure the security of Driscoll’s confidential and proprietary information and materials
12) Follow Company policies and practices while representing Driscoll’s in an ethical and business-like manner in all interactions.
13) Other duties as assigned.
14) This job description is intended to describe the general nature of the work performed by employees in this job. It is not an exhaustive list of all the job's responsibilities. At Driscoll’s, all of our jobs include broad responsibilities for continually improving the processes we use to develop our products.

APPLY

Christie Bower

Senior Recruiter

Driscoll's Talent Acquisition 

HIRING: Support Technician II

SUPPORT TECHNICIAN II

THE ROLE: As a global shared service partner to all business units the Support Technician II provides the World’s leading supplier of fresh berries with operations in 18 countries on 5 continents with leading edge technical solutions and desktop support.  The Support Tech II knows Windows Server System Administration, understands network protocols, phone systems, tablet and mobile devices, hardware and software, documents details and has the willingness to learn and apply new policies and technologies.  

In addition to a solid technical foundation the Support Tech II must be able to effectively communicate with high levels of initiative, judgment, & diplomacy to all users, customers, growers, and government officials via phone, email or in person to understand, investigate, troubleshoot and resolve support tickets.  Having a good sense of business acumen with strong organization, critical thinking and prioritization abilities are important as is the ability to work individually or on a team within a fast paced 24/7 rotation environment.  In effort to provide global support the ability to travel 10% of the time is required; locally, across the US and into Mexico. Bilingual English/Spanish is preferred.

The Support Technician II ensures the security of Driscoll’s confidential and proprietary information and materials and exemplifies the Driscoll’s values of Passion, Humility and Trustworthiness.  

ABOUT US:  Our dynamic portfolio of integrated systems and infrastructure are crucial in ensuring year round delivery of fresh berries to market.  In the last 20 years we have experienced significant operational and market growth doubling in size every five years. 

Headquartered in Watsonville, California we offer a broad range of competitive compensation and benefits packages supportive of a positive work/life balance including; healthcare benefits, 401K plans with matching contributions, tuition reimbursements, leadership training and wellness programs.  Driscoll’s Philanthropy matches employee donations and volunteer time to community projects and nonprofit organizations partnering with over 90 employee led community action projects in 2012.  Our unique company culture fosters innovation, excellence and collaboration as we continue to expand in others part of the world.

Recruiter:  
Christie Bower, Recruiter, Driscoll’s IT Organization


APPLY:  http://driscolls.mploy.com/mploy/mlink/jobdetail.aspx?idjob=1776

We appreciate and encourage sharing this opportunity with your network

Driscoll's in the New's update

In the News:

Issues Drive Success at United Fresh 

Dutch Season:  Driscoll's intro's new raspberry & new blackberry

Salinas area Food Truck's get healthier

Down to Earth Women 

Hiring: IT Operations Engineer

HIRING:  IT Operations Manager

Driscoll's

Job Description:
JOB SUMMARY: As the IT Operations Manager, your responsibility is to lead a highly qualified technical team managing all production applications. Your role is to ensure that our production applications like DAX, Email, Sharepoint, and custom webapps maintain the highest level of availability, quality, security, and compliance amidst an environment of rapid change and growth. This position will embrace best practices in leading teams comprised of Application Support Specialists, Systems Administrators, Network Administrators, Build Engineers, and Scripting and Quality Assurance Engineers. This position requires someone who can successfully deliver both technical and managerial initiatives. 

This leadership position requires the ability to manage multiple initiatives, facilitate positive and solution-oriented discussions with key stakeholders, understand supporting systems, and organizational and compliance requirements across multiple geographies. The development of strategy and enterprise-level impact programs is a key function.

The Team:
As a global shared service partner to all business units, the Information Technology organization provides the world’s largest supplier of fresh conventional and organic berries with leading edge technical solutions and support. With operations established in over 18 countries and 5 continents, our dynamic portfolio of integrated systems and infrastructure are crucial in ensuring the year round timely delivery of perishable berries to market


JOB QUALIFICATIONS:
Proven understanding of Applications/Systems: DAX, Windows, SQLServer, .NET, web apps, email, sharepoint
Expereince managing production systems infrastructure either as a systems administrator or operations manager
Leadership
Understanding of the Languages: .NET (Visual Studios 2008/10Travel will be required (up to 30% domestic and international)

More information and to Apply

Christie Bower, Senior Recruiter

Driscoll's 

HIRING: Business Intelligence Manager - Driscoll's

BUSINESS INTELLIGENCE MANAGER 

THE ROLE: As a global shared service provider the Business Intelligence Manager will have a clean slate to build, lead and develop the world’s leading supplier of fresh berries overall enterprise business intelligence. As BI Manager you will have both strong technical enterprise reporting skills and business acumen. You will partner with cross functional business units to define the data and systems requirements needed for data driven decision making. Your leadership, people and project management skills will drive your ability to lead a BI Development Team responsible for successfully designing, creating and delivering new technologies and development tools for reporting strategies, dashboards, roadmaps, data modeling, ETL design and development.

· Passionate about using data to create significant business impact

· Expertise in defining operational and executive metrics and dashboards

· Experience with BI tools; Business Objects, Microsoft BI Stack and Hyperion

· Expertise with SQL, ETL, dimensional modeling & multidimensional cubes

ABOUT US: To ensure year round delivery of fresh berries to market Driscoll’s has operations established in over 18 countries and 5 continents. In the last 20 years we have experienced significant operational and market growth doubling in size every five years.

Headquartered in Watsonville, California we offer a broad range of competitive compensation and benefits packages supportive of a positive work/life balance including; healthcare benefits, 401K plans with matching contributions, tuition reimbursements, leadership training and wellness programs. Driscoll’s Philanthropy matches employee donations and volunteer time to community projects and nonprofit organizations partnering with over 90 employee led community action projects in 2012. Our unique company culture fosters innovation, excellence and collaboration as we continue to expand in others part of the world.

APPLY HERE 

Recruiter:

Christie Bower, Driscoll’s IT Organization

http://www.driscolls.com/about/careers.php

We appreciate and encourage sharing this opportunity with your network 

Hiring: Director, Global Enterprise Applications & Support

HIRING:  

DIRECTOR, GLOBAL ENTERPRISE APPLICATIONS & SUPPORT

THE ROLE:

The Director, Global Enterprise Applications and Support is an executive member of the Driscoll’s Information Technology Leadership Team reporting to the CIO. This position will lead and support a team of Director and Manager direct reports in the design, implementation and support of global enterprise business solutions as well as the delivery of Business Intelligence solutions and services. He/She will ensure operations and deliverables of Custom In House Applications, Mobile Applications, Commercial off the Shelf (COTS) and Cloud Solutions (SaaS) applications are delivered in alignment to the global business strategy. This key leadership position requires the ability to develop effective global teams, manage multiple initiatives, build/maintain strong relationships and facilitate positive and solution-oriented discussions with key cross functional business stakeholders, understand supporting systems, and organizational and compliance requirements across multiple geographies globally. 

A primary goal of this role is to drive the comprehensive build-out of a global application services delivery program that will be leveraged to the support of Driscoll’s long term growth objectives. This position will direct the efforts of a global enterprise development, implementation and support organization that is a combination of internal employees and multiple partnerships with global systems vendors. The support team is distributed across multiple geographic locations including North America, Europe, Middle East, Asia/Pacific, and South America. As the Director, Global Enterprise Applications and Support, this position will be the cornerstone ensuring that our entire enterprise application computing environment runs smoothly, efficiently and economically across the globe. 

THE TEAM:

As a global shared service partner to all business units, the Information Technology organization provides the world’s largest supplier of fresh conventional and organic berries with leading edge technical solutions and support. With operations established in over 18 countries and 5 continents, our dynamic portfolio of integrated systems and infrastructure are crucial in ensuring the year round timely delivery of perishable berries to market.

QUALIFICATIONS:

● Bachelor’s degree in Business, Information Systems, or equivalent; advanced degree desirable

● Minimum of 15 years of Information Technology experience required

● Minimum of 10 years of leadership experience with 5 of those gained managing other managers

● Global leadership and multi-instance ERP implementation experience; Implementing world-class processes and systems that significantly improve business operations both locally and on a global scale

● Energizes others towards a global mindset

● Superior at building collaboration and teamwork across the local and global organizations

● Large, global company experience ideally with a multi-channel, diversified consumer company would assist the successful candidate in gaining credibility with the business.

● Experience in a consumer products or industrial company setting. Operational experience supporting a multi-channel, complex supply chain environment would be additive.

● Expertise and previous experience in leveraging outside partners is also required as the successful candidate will work closely with outsourced partners supporting the company's development, maintenance, and infrastructure efforts.



● Recognized expertise in one or more business areas and applications; financial metric driven company is preferred

● Strong cross functional business process background

● Demonstrated ability to translate/communicate complex concepts to peers and business partners

● Proficient in all phases of project delivery lifecycles

● Strong analytical and problem-solving skills

● Strong written and verbal communication skills

● Strong technical project management and/or leadership skills including the ability to plan, organize, and control activities

● Experience working in an offshore/onshore collaborative environment

● Experience training and mentoring others

● Travel will be required (up to 30% domestic and international)

● California driver’s license and the ability to be covered under company-sponsored vehicle insurance program required.

● A valid passport and the ability to travel internationally without restrictions required.

● Bilingual (English/Spanish) fluency preferred 

JOB RESPONSIBILITIES: 


1. Develop and manage enterprise application "platform teams" and strategies to enable continued global growth, aligning with Driscoll’s strategic plan

2. Execute and provide day-to-day management of implementation projects and maintenance on existing systems

3. Manage tactical delivery of enterprise application vendors and services providers

4. Maintain knowledge on product direction and future offerings of enterprise application vendors

5. Coordinate enterprise application support for business objectives. Validate the capabilities of existing software with the business facing teams.

6. Partner with the PMO team, participate in project request assessments to maintain enterprise applications alignment. Provide estimates (cost, duration) for enterprise application projects.

7. Provide project Rough Order of Magnitude (ROM) estimates and timing to the business facing teams.

8. Maintain enterprise applications by: Understanding upkeep/enhancement requirements (including patches and upgrades) and designing changes to the existing solution

9. Ensure SLAs are defined from the business facing groups and adhered to by each platform team.

10. Participate in a committee to establish IT standards, approve deviations and/or new requests. Coordinates with Architecture group to research new technology and takes position on where they are most appropriate for Driscoll's IT environment.

11. Define/Develop the Driscoll's Service Delivery Model for enterprise applications.

12. Follow Company policies and practices while representing Driscoll’s in an ethical and business-like manner in all interactions with employees, governmental agencies, growers, customers, etc.

13. Ensure the security of Driscoll’s confidential and proprietary information and materials

14. Other duties as assigned

15. This job description is intended to describe the general nature of the work performed by employees in this job. It is not an exhaustive list of all the job's responsibilities. At Driscoll’s, all of our jobs include broad responsibilities for continually improving the processes we use to develop our products.

Driscoll’s offers a broad range of competitive compensation and benefits packages designed to help our employees meet their financial, healthcare and lifestyle goals that support a positive work/life balance: Driscoll's Benefits

APPLY

Contact:  Christie Bower, Recruiter